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theMedium

Joined: 20 Aug 2013
Posts: 2



PostPosted: Tue Aug 20, 2013 11:35 am    Post subject: Can someone explains why this is happening? Reply with quote

I'm using the latest updated trial version edition of Photoshop CC and I have a weird but extremley annoying bug. I first tried to find some sort of support forum or email to ask an adobe employee about it but the only site I found didnt work to click anywhere on. Instead I made an account here in hopes that someone can help me.

The problem is that when I use photoshop it will randomly glitch out and add weird couloured pixels all over my image. When it happens it affects all pictures. Both currently opened and if I open new ones. When I save it and open it via anything else it looks normal.

I attatched 1 normal file and 1 screenshot of how it looks like when its open in PS.

It occurs randomly, but I've noticed that it always happens when I leave the computer, it goes to screensaver/energysaving mode, and when I get back it is messed up.

Thanks for any help
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Tue Aug 20, 2013 5:17 pm    Post subject: Reply with quote

Hi and welcome to the forum.

Shot in the dark? Update graphic drivers.

Failing that, do you have any proof settings or adjustment layers showing?

If you could give us a screen shot or the PSD then maybe someone else will have the answer.

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theMedium

Joined: 20 Aug 2013
Posts: 2



PostPosted: Wed Aug 21, 2013 8:15 am    Post subject: Reply with quote

How stupid of me not to try updating my graphics drivers before. I always thought the Catalyst Control Center would do it automatically. I downloaded the new version and it seem to have solved the problem.

However, like I said. The problem tend to come and go so it could be a coinsidence and come back any time. For now Ill assume its fixed but if it returns ill post here again.

THanks for the help!
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Patrick
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Administrator

Joined: 14 Feb 2003
Posts: 11945
Location: Harbinger, NC, U.S.A.


PostPosted: Wed Aug 21, 2013 5:04 pm    Post subject: Reply with quote

Hopefully it stays away. Nice shot in the dark, Mike. Welcome, theMedium. :)

Patrick

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username18052

Joined: 25 Oct 2010
Posts: 67



PostPosted: Sat Aug 31, 2013 10:13 am    Post subject: Reply with quote

You use a screensaver? Not good.
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