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hantaah
Joined: 30 May 2011
Posts: 1
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 Posted: Mon May 30, 2011 4:30 am Post subject: what is the problem? |
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My ps cs5 has been fine until today, now when I go to open any files or even a new file they open, show the file tab at the top and all the layers to the side but all I can see is a grey screen. I've tried zooming and moving but nothing. It scrolls up and down but all I get is the grey screen.
It's the same on all files I open
many thanks in advance for your help, hope you can solve it |
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4Dragons
Joined: 16 May 2011
Posts: 64
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| Posted: Mon May 30, 2011 7:54 am Post subject: |
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Sounds like an out of memory error. other than that, i've never had that problem before.
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twitter @4DragonsMedia |
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thehermit
Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK
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| Posted: Mon May 30, 2011 9:26 am Post subject: |
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Try clearing your Clipboard and the age old trash your preferences, Ctrl+Alt+Del (Hold) on start-up of Photoshop.
If that doesn't do the trick, perhaps a screenshot, with your PS settings displayed along with the problem may help.
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If life serves you lemons, make lemonade! |
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renata
Joined: 26 Nov 2010
Posts: 368
Location: Australia
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| Posted: Tue May 31, 2011 12:20 am Post subject: |
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Ctrl+Alt+Shift while starting will reset Photoshop preferences to factory. Ctrl+Alt+Del can be used to show what's running, CPU etc. (Windows).
You do need to provide more detail - you say that all you see is a grey screen, but then you say that it scrolls up and down. Do you mean that the Photoshop background is grey?
I agree that a screenshot would be great. |
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thehermit
Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK
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| Posted: Tue May 31, 2011 2:52 am Post subject: |
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Ctrl+Alt+Del - oops, brain not engaged. 
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If life serves you lemons, make lemonade! |
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