|
|
| Author |
Message |
gemini2691
Joined: 29 Jan 2011
Posts: 4
|
 Posted: Sat Jan 29, 2011 4:58 am Post subject: Please help me! |
 |
|
I combined several images together on one canvas very simply, side by side like a collage so I can print them, and I saved them as a regular JPEG format.
However, when I take my USB into photo printing services their computers' don't recognise the format and can't display or print them. I've been told by staff that this is a photoshop problem, but when I call up photoshop customer support, they say they can't help me if I have any version lower than CS5. I have CS3.
Can anyone help? thanks  |
|
|
|
|
 |
hawkeye
Joined: 14 May 2009
Posts: 2377
Location: Mesa, Az
OS: Windows 7 Pro 64 bit
|
| Posted: Sat Jan 29, 2011 10:43 am Post subject: |
|
|
Are you certain you are saving as a jpg?
Flatten the layers then make sure when you save it that you select jpg from the dropdown list of file types. |
|
|
|
|
|
gemini2691
Joined: 29 Jan 2011
Posts: 4
|
| Posted: Sat Jan 29, 2011 10:09 pm Post subject: |
|
|
Thanks for the response!
I am selecting JPEG from the dropdown options when saving; but it might be flattening the layers like you suggested. Sorry I'm so new at this; but how do you flatten the layers?
Thanks |
|
|
|
|
|
gemini2691
Joined: 29 Jan 2011
Posts: 4
|
| Posted: Sat Jan 29, 2011 10:24 pm Post subject: |
|
|
Ignore that last message, I've worked out how to flatten the image on photoshop help. I'm taking them in to print tomorrow so I'll let you know how it goes.
Thanks so much! |
|
|
|
|
|
gemini2691
Joined: 29 Jan 2011
Posts: 4
|
| Posted: Thu Feb 03, 2011 11:57 pm Post subject: |
|
|
Got them printed thanks |
|
|
|
|
|
thehermit
Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK
|
| Posted: Fri Feb 04, 2011 4:19 am Post subject: |
|
|
Well done gemini2691 (and hawkeye).
_________________
If life serves you lemons, make lemonade! |
|
|
|
|
|
|
