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hammer

Joined: 27 Jan 2011
Posts: 3



PostPosted: Thu Jan 27, 2011 6:44 pm    Post subject: Photoshop error when opening files Reply with quote

Hello,

I have issue where Photoshop will open files normally at the beginning of the day but come the afternoon it starts to give an error when opening the files
Code:
could not import the clipart because of an error getting data from the clipboard or anther application
; after the error Photoshop still opens the files but performs rather slowly.

I'm wondering if Photoshop is someone how not clearing itself from the RAM and by the afternoon the RAM is relatively full.

Has anyone seen or heard of this error before? Or have any suggestions on how to resolve the issue?

Thank you.
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Auieos

Joined: 29 Jan 2010
Posts: 2019



PostPosted: Fri Jan 28, 2011 5:11 pm    Post subject: Reply with quote

All i know is if you turn off Export Clipboard in General Preferences it may stop the message from appearing.
It wont have solved the problem however.
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hammer

Joined: 27 Jan 2011
Posts: 3



PostPosted: Sun Jan 30, 2011 4:24 pm    Post subject: Reply with quote

Hello,

Thank you for the suggestion; I've tried Disabling the Export Clipboard but the error still appears.

I've noticed, that when I get the error, changing text boxes (either moving or writing) happens slowly and the spinning wheel appears for a few seconds.

Thanks
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Sun Jan 30, 2011 4:48 pm    Post subject: Reply with quote

Whilst we are on the guessing game, how about, you don't have enough RAM? It sounds like you are running Photoshop without enough RAM, I could be far from the Madding Crowd but.... try rebooting and see if that has an effect. Out of interest, how much do you have?
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If life serves you lemons, make lemonade!
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Auieos

Joined: 29 Jan 2010
Posts: 2019



PostPosted: Sun Jan 30, 2011 6:57 pm    Post subject: Reply with quote

lol i have no more guesses
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hammer

Joined: 27 Jan 2011
Posts: 3



PostPosted: Sun Feb 20, 2011 7:09 pm    Post subject: Reply with quote

Hello,

The computer has 4gigs of Ram.

I have also tried disabling OpenGL support - at first it seemed to fix it but not any more.

Restarting sometimes fixes it but not always.

Does Adobe have any system where I can report the error?

Thanks.
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Auieos

Joined: 29 Jan 2010
Posts: 2019



PostPosted: Mon Feb 21, 2011 4:13 pm    Post subject: Reply with quote

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