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Tablet not working with CS3, CS4 or CS5
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agustinnn

Joined: 02 May 2010
Posts: 4



PostPosted: Sun May 02, 2010 7:54 pm    Post subject: Tablet not working with CS3, CS4 or CS5 Reply with quote

Hey, how's everyone? I've been having some troubles with my Genius pen sketch 9x12 tablet . With cs3 and newer versions, my tablet starts acting weird after some time; like if I pressed the shift button. Instead of the normal strokes, I get straight lines while moving my pen. It's weird, i don't know. In cs2 and older versions, it seems to be just fine but I really want to upgrade my current software. Thanks for the help !
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Mon May 03, 2010 3:58 am    Post subject: Reply with quote

Welcome to the forum agustinn.

A quick search indicates that a lot of people are also having problems with this make of tablet and various versions of CS. Are you using a Mac?

I can only suggest that you have the latest drivers installed for your tablet and junk the preferences file by holding Ctrl+Alt(Option, Mac)+Shift whilst opening Photoshop (it should ask you whether you want to keep your preferences or not).

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agustinnn

Joined: 02 May 2010
Posts: 4



PostPosted: Mon May 03, 2010 12:26 pm    Post subject: Reply with quote

Thanks for your welcoming Big Grin I actually have Windows Vista; and yeah i did look for some results but didn't find anything (i just hate when people post without first searching!). I tried deleting the preferences file and installed the latest drivers but it's not working. Little weird detail is that when I run the Liquify tool, wether I use it or not, I get the tablet to work again. After some tries, this method isn't useful anymore; it's so odd. Any ideas?
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agustinnn

Joined: 02 May 2010
Posts: 4



PostPosted: Sat May 08, 2010 11:32 am    Post subject: Reply with quote

Sorry for the double posting but I'm kinda desperate over here! Don't you have any ideas of what it could be?
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Sat May 08, 2010 1:04 pm    Post subject: Reply with quote

All out of ideas but I will do a little looking (probably a good idea you bumped it).
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agustinnn

Joined: 02 May 2010
Posts: 4



PostPosted: Mon Jun 07, 2010 12:12 pm    Post subject: Reply with quote

I'M BACK! lol, maybe there's now someone who can help me? Please D:
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Mon Jun 07, 2010 4:05 pm    Post subject: Reply with quote

*aargh I must stop lurking!!*

I have just come across this again, done more reading and (gulp) PRESS SPACE (?!*?) seems to be the response! Link provided for your own delectation/amusement/wrath:

www.fixya.com/support/t4853752-when_use_photoshop_pmss

www.fixya.com/support/p445747-genius_pensketch_9x12_usb_deep_blue

I had given up, after this, I presume, miserable attempt I am bowing out. Good luck with the bump ;)

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Erebar

Joined: 03 Jul 2011
Posts: 1



PostPosted: Sun Jul 03, 2011 6:08 am    Post subject: Reply with quote

Hi, same problem. FIXED IT.

Desconect tablet. Unistall old drivers. Restart windows.
(with table disconected)
Download latest driver, 5.02 for windows here:
http://www.genius-europe.com/en/produktdetail.php?ID2=55&ID=26&ID3=589

(with table disconected)
Installnew drivers. When it ask for restart accept and restart.

When it has restarted connect tablet. Done

Happy painting.
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Sun Jul 03, 2011 7:03 am    Post subject: Reply with quote

Hi Erebar, welcome to the forum, let's hope it works for the poster too. Nice first post! :)
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Patrick
Administrator
Administrator

Joined: 14 Feb 2003
Posts: 11945
Location: Harbinger, NC, U.S.A.


PostPosted: Mon Jul 04, 2011 1:57 pm    Post subject: Reply with quote

Thanks for sharing, Erebar. :) Welcome.

Patrick

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