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existonz09

Joined: 26 Oct 2004
Posts: 8



PostPosted: Fri Oct 29, 2004 7:22 pm    Post subject: photoshop starup probelm... Reply with quote

is it ok to post photoshop problems such as the program failed to load ?
Imageready is working fine but photoshop somehow seem to not load.. if it is ok to post problems regarding this i will give more info about the problem in hand... reply asap anyone .. tks
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BryanDowning

Joined: 05 Jul 2004
Posts: 1554
Location: California, USA


PostPosted: Fri Oct 29, 2004 8:14 pm    Post subject: Reply with quote

Of course that's allowed. Please post some more details. Have you tried reinstalling?
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existonz09

Joined: 26 Oct 2004
Posts: 8



PostPosted: Sat Oct 30, 2004 1:41 am    Post subject: Reply with quote



i have this error as show on the picture everytime i load photoshop cs.. it was working fine a few days ago.. Image-ready is working fine though.. pls help asap..

i have done uninstalling the program and now i cant even install it back.. the installation file simply refuse to work on my pc now.. it works on my frens though..

i have tried resetting preference by go to the directory below and deleteing the preference file.. still the same problem

%windir%\Documents and Settings\~username\Application Data\Adobe\Photoshop\[version #]\Adobe Photoshop [version #] Settings


What is weird about the problem is that this has happened to me twice... the other time was a month ago.. someone told me to format my pc and yes i did, after that it was working allrite but again that very old problem came back... darn... i dont want to format my pc every now and then.. the last time i formatted my pc before this photoshop error occured was 1 year ago as i usually maintain my pc well.. if this problem doesnt resolve soon, i am gonna move to corel draw products and never see photoshop ever again... Cry
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BryanDowning

Joined: 05 Jul 2004
Posts: 1554
Location: California, USA


PostPosted: Sat Oct 30, 2004 3:49 am    Post subject: Reply with quote

Are you using a pirated version of Photoshop?

If yes - Go buy it.

If no - Call Adobe tech support. They'll have the problem fixed in a jiffy.

It sounds like you have a corrupted install file. Don't switch to a less capable program just from one mishap.

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TiDaL

Joined: 12 Apr 2003
Posts: 384



PostPosted: Sat Oct 30, 2004 12:22 pm    Post subject: Reply with quote

well i wouldn't suggest going and getting some crappy program instead of photoshop

its probably your stupid pc... GO MAC!!!!!

haha, but i strongly urge you to not settle for a worse program

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BryanDowning

Joined: 05 Jul 2004
Posts: 1554
Location: California, USA


PostPosted: Sat Oct 30, 2004 1:37 pm    Post subject: Reply with quote

Hey don't rag on pc. Macintosh is scum.
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witam

Joined: 27 Oct 2004
Posts: 812
Location: Belgium


PostPosted: Sat Oct 30, 2004 3:09 pm    Post subject: Reply with quote

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webguy

Joined: 25 Aug 2004
Posts: 165
Location: Canada


PostPosted: Sat Oct 30, 2004 3:13 pm    Post subject: Reply with quote

@tidal and Oybro:

lol... Strap in your seatbelts, here we go .. Big Grin


@existonz09:

Hey, first thing you should do is narrow down the problem. You're on a pc right, what Operating system are you using. Win95/98/me, 2000, or XP?

Next we will turn off all back ground programs using a program called msconfig. But first get back to us with the asnwer to what operating system you are using... thanks

[edit]
Witam beat me too it :P

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existonz09

Joined: 26 Oct 2004
Posts: 8



PostPosted: Sun Oct 31, 2004 6:59 pm    Post subject: Reply with quote

http://www.adobe.com/support/techdocs/326491.html


this seems to be taking my attention as it is related to fonts because i have like about 3000+ fonts in my pc..


I am running windows xp pro service pack 2.. my system meets the requirement for installing photoshop cs.. like i said, i installed it before and worked.. but somehow i think its gotta do with my fonts or something like that.. i cant remember when i installed all the 3000+ fonts but i as far as i can tell it was working before i installed them but not sure if it was working after that because i cant seem to remember if i used photoshop cs after the font installation...

that link on top i presume is for Mac OS... i need help for windows pc.. sigh..

here's wat i found,
------------------------------------------
16. Check for font problems.

To determine whether a font causes the problem, reduce the number of active TrueType fonts by moving the font files to another location:

Note: Don't move the TrueType fonts installed by Windows. For a list of these fonts, see " What TrueType fonts are installed by Windows? "

1. Create a new folder (for example, C:\TrueType).

2. Open the Windows\Fonts folder.

3. Move TrueType font files, excluding those installed by Windows, from the Windows\Fonts folder to the folder you created in step 1.

4. Restart Windows.

5. Move a few of the fonts from step 3 back to the Windows\Fonts folder.

6. Restart Windows.

7. Start Photoshop, and try to re-create the problem:

-- If the problem recurs, one of the fonts you moved in step 5 may be the cause. Remove those fonts from the Windows\Fonts folder, and repeat steps 4-6, this time adding only one font at a time. When the problem recurs, do one or more of the following:

- If you use a font utility other than the Windows Fonts folder (for example, FontMaster 6.0, included with CorelDRAW 6.0), remove the fonts using that utility. For instructions, refer to the documentation for the utility.

- Remove the font and reinstall it from the original media.

- Contact the font manufacturer to obtain an updated version of the font.

-- If the problem doesn't recur, repeat steps 5-7, testing different fonts.
--------------------------------------
omg i will faint if i have to check for errors like this... should i just remove all the fonts and get new ones but then i lose some good fonts that i had been using a long time ago.. hard for me to see which ones are those that is why wouldnt want risking removin all my fonts
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existonz09

Joined: 26 Oct 2004
Posts: 8



PostPosted: Sun Oct 31, 2004 7:04 pm    Post subject: Reply with quote

i give up,, gonna format my pc again later this evening... seems to me i have no other choice...
currently doing a backup of my programs OTHER than photoshop..
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