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davek
Joined: 06 Feb 2006
Posts: 3
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 Posted: Mon Feb 06, 2006 8:51 am Post subject: Freezes in ps7 |
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Hi, I have version 7 on Win xp sp2. Recently I have noticed that it freezes when I try to pick a colour with the colour picker. The mouse stays active but all the menus are greyed out and are unable to be chosen. So I have to kill the app to get anywhere. This sometimes happens at other times too. I am not sure whether this started after the upgrade to xp sp2. (It may have been before, or after, and just be a coincidence - but I doubt it.)
Is this a common/known issue? Will a reinstall (I'd rather avoid that) solve it ?
Cheers all. |
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cbadland
Joined: 19 Jan 2005
Posts: 962
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| Posted: Mon Feb 06, 2006 9:10 am Post subject: |
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Have you updated to 7.0.1?
PS7, straight out of the box, had many problems.
EDIT-
Another thought... are you seeing the Color Picker dialog box after you click on the foreground color swatch? It could be the dialog is off screen, which would cause the symptoms you describe.
Try trashing your prefs: Hold down the Shift+Alt+Cntrl keys as you launch Photoshop. You'll get a dialog to reset your preference settings. |
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davek
Joined: 06 Feb 2006
Posts: 3
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| Posted: Mon Feb 06, 2006 11:08 am Post subject: |
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I believe I am v7.0.1 but will have to wait until I get home to check. I thought the dialogue might be offscreen (but that shouldn't be able to happen should it? You can't drag it there can you?) I'll give your suggestion a try. It would certainly make sense. |
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cbadland
Joined: 19 Jan 2005
Posts: 962
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| Posted: Mon Feb 06, 2006 11:27 am Post subject: |
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No, it shouldn't happpen, but can if you have changed monitor resloution, or have been hooked up to another monitor. And I think there was an issue with this problem and PS7. Let us know if trashing the prefs fixes it. |
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davek
Joined: 06 Feb 2006
Posts: 3
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| Posted: Mon Feb 06, 2006 1:05 pm Post subject: |
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Hey, whadda ya know! It works again (or seems to so far).
Thanks for your help. I'd read other of "freeze" problems being solved by dialogues being off screen in these forums but I couldn't see how it could have happened. I also had "this program is not responding" in task manager which misled me entirely.
Cheers, cheers, cheers! |
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cbadland
Joined: 19 Jan 2005
Posts: 962
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| Posted: Mon Feb 06, 2006 2:47 pm Post subject: |
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Cool. Hope they stay put. |
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