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cs6, Liquify totally distorts image color.
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boydphoto

Joined: 15 Mar 2006
Posts: 42



PostPosted: Tue Sep 04, 2012 8:35 pm    Post subject: cs6, Liquify totally distorts image color. Reply with quote

cs6, windows 7 home. When I open ANY photo (jpg or tiff) into 'liquify' it opens with the color so distorted that it's hard to recognize the photo. This happens with any picture. I need to edit some photos for a client and this is keeping me from working.
Thanks for your help,
Boyd

PS: I'm attaching before and after photos.
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Wed Sep 05, 2012 3:25 am    Post subject: Reply with quote

Just a shot in the dark I'm afraid, but have you tried updating both Photoshop and your video card drivers?
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boydphoto

Joined: 15 Mar 2006
Posts: 42



PostPosted: Thu Sep 06, 2012 4:24 pm    Post subject: Thanks for your reply. Reply with quote

I appreciate it. I'll try to update the video card, but I'm not sure how to do it.
Thanks, Boyd.
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Thu Sep 06, 2012 6:48 pm    Post subject: Reply with quote

If you know the make and model of your card, I can point you to the right link. If you don't then I can tell you how to get the info. Of course sod's law says it's not your card! ;)
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boydphoto

Joined: 15 Mar 2006
Posts: 42



PostPosted: Fri Sep 07, 2012 7:18 pm    Post subject: Hi, Hermit. Reply with quote

I think this is the graphics card #:

AMD M880G with ATI MOBILITY RADEON HD 4250

I'm mostly self-taught with my computer, sorry.
Boyd.
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Sun Sep 09, 2012 3:04 am    Post subject: Reply with quote

I think this is the right link for your drivers Radeon Drivers

I would check to see if you have Open GL checked in your Edit>Preferences>Performance tab, if you do uncheck it or turn it to basic and see if that makes any difference.

And of course the old fall-back of resetting your PS preference file. Hold down Ctrl+Alt+Shift and keep them held whilst opening PS, it will pop up a dialogue box asking if you want to trash your pref. file.

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