PhotoshopForums.com Home
Navigate Contact FAQ Search Members
Trouble with PS
Post new topic   Reply to topic    PhotoshopForums.com Forum Index -> General Photoshop and Design Discussion
 See a User Guidelines violation? Please contact us.
Author Message

zermarcos

Joined: 15 Aug 2008
Posts: 3



PostPosted: Fri Aug 15, 2008 11:59 pm    Post subject: Trouble with PS Reply with quote

Well i recently created a new user account on my computer (vista home premium); And when i tried to open ps, this came up:




Hope somebody can help me!
View user's profile Send private message

HeartOfPandora

Joined: 16 Aug 2008
Posts: 3



PostPosted: Sat Aug 16, 2008 6:01 pm    Post subject: Reply with quote

Well if you installed PS under a different user ID, then the new one you created can't access it because the directories (folders) are not the same. The new account can not access the old account's files, so you'll either need to not use the new account for PS or you'll need to change the permissions of the new account so that it has access to the PS files. If you really wanted to I suppose you could reinstall PS under this new ID, but holy crap can we say memory burn?
View user's profile Send private message Send e-mail AIM Address

zermarcos

Joined: 15 Aug 2008
Posts: 3



PostPosted: Sat Aug 16, 2008 9:47 pm    Post subject: Reply with quote

Thanks for the answer. I do get what you are saying. The thing is i've tried to give access to those files, but i dont know how. Both of the accounts are administrators. Could you tell me how?
I also installed ps in that user, and the same error kept coming up in case you want to know.
Thanks again
View user's profile Send private message

HeartOfPandora

Joined: 16 Aug 2008
Posts: 3



PostPosted: Sat Aug 16, 2008 9:54 pm    Post subject: Reply with quote

You probably just need to uninstall and reinstall the entire program. It's happened to me before as well, and reinstalling it seemed to make it run just fine. It's an annoying pain in the a***, I'll admit, but it does the trick.
Also, the new admin account will always be secondary to the original one, and even if you give it full permissions it still may not be able to do everything the original account can.
View user's profile Send private message Send e-mail AIM Address

zermarcos

Joined: 15 Aug 2008
Posts: 3



PostPosted: Sat Aug 16, 2008 10:25 pm    Post subject: Reply with quote

I've done that. I used to have the CS1, and then i upgraded to see if that would work. What im gonna do is switch the users, since its my parents who use the other users and they wont even notice. Thanks for everything
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    PhotoshopForums.com Forum Index -> General Photoshop and Design Discussion All times are GMT - 6 Hours
Page 1 of 1
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum


Contact - User Guidelines >

Copyright © 2003-2016. PhotoshopForums.com, iFroggy Network. All Rights Reserved.
Powered by phpBB © phpBB Group. phpBB SEO. Privacy Policy.
We are in no way affiliated with Adobe. Photoshop, Adobe and related marks are registered trademarks of Adobe.
PhotoshopForums.com