winky
Joined: 29 May 2005
Posts: 71
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 Posted: Sun Nov 13, 2005 5:43 am Post subject: |
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| swanseamale47 wrote: | CS2 has had reported problems with crashes, but it could be a lot of other things too, I would be tempted to run a virus scan first, you can get a free scan online from here if you haven't allready got AV.
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
It you are virus free, try this to help with possible Photoshop problems
To re-create the Photoshop preferences file:
1. Quit Photoshop.
2. Rename the Adobe Photoshop CS2 Prefs.psp file (for example, to Adobe Photoshop CS2 Prefs.old) in the Documents and Settings\ [username] \Application Data\Adobe\Photoshop\9.0\Adobe Photoshop CS2 Settings folder.
3. Start Photoshop. Photoshop creates a new preferences file.
If the problem continues, the preferences file isn't the cause. To restore custom settings, delete the new preferences file and restore the original name of the previous preferences file.
5. Run Photoshop while no other applications are running in the background.
Some applications may cause system errors or freezes when running concurrently with Photoshop. Before starting Photoshop, disable other applications, including startup items (items that start automatically with Windows).
To disable startup items:
1. Quit all applications.
2. Choose Start > Run, and type msconfig in the Open text box. Click OK.
3. Click the Startup tab, and click Disable All.
4. Select any startup items that are essential for testing the problem. If you are unsure whether an item is essential, leave it deselected (disabled).
5. Click OK, and restart Windows.
6. Right-click icons in the Notification Area (called the System Tray in earlier versions of Windows) to close or disable any startup items that are still active.
Then, try to re-create the problem:
-- If the problem doesn't occur, one of the disabled startup items conflicts with Photoshop. Reenable startup items one at a time, testing each time until you determine which item conflicts with Photoshop. Then contact that item's developer for an update, if available.
-- If the problem does occur, startup items aren't the cause and you can reenable them:
a. Choose Start > Run, and type msconfig in the Open text box. Click OK
b. Click the Startup tab, and click Enable All.
c. Click OK, and restart Windows.
Hope this will help Wayne |
thanks wayne,that virus scan picked up a virus/adware problem I have been trying to get rid of for 2 months |
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