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None of My Photoshop tools are working!!
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murshed2010

Joined: 19 Sep 2013
Posts: 7
Location: London


PostPosted: Thu Sep 19, 2013 12:46 pm    Post subject: None of My Photoshop tools are working!! Reply with quote

I recently bought a new computer about 6 months ago and installed Photoshop on it a few days after buying it. Everything was working normally and then suddenly yesterday all my tools stopped working. Heres what is going on with the tools:

Brush Tool: I can only click and it will draw but i cant hold/drag and draw

Eraser Tool: I can only click and it will erase but i cant hold/drag and erase

Crop tool: I cant adjust the sides or how much i want to crop (even in classic mode)

All other tools: I can't hold and use them

I cant even right click. So I have tried reinstalling several times and I have even tried CS5 demo. But the same problem still exists. In Microsoft Office Word i cant highlight anything. Whats going on? Can it be resolved? Is it my brand new Windows 8 computer? Photoshop works on my other computer.
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Thu Sep 19, 2013 2:30 pm    Post subject: Reply with quote

Have you tried resetting your preference file?

Hold Ctrl+Shift+Alt - whilst opening Photoshop (keep them held) it should give you an option to bin the Pref. file. Do so.

Better?

If not other things like OS, viruses, conflicting software/hardware, Windoze 8 and other factors have to be considered.

_________________
If life serves you lemons, make lemonade!
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murshed2010

Joined: 19 Sep 2013
Posts: 7
Location: London


PostPosted: Fri Sep 20, 2013 3:53 pm    Post subject: Reply with quote

nope that didn't work I thought it did but thats what Photoshop does. It launches fine for about 20-30 seconds sometimes but then the same problem occurs
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