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manimal

Joined: 20 Nov 2010
Posts: 1



PostPosted: Sat Nov 20, 2010 12:35 pm    Post subject: CS5 printing to small need help Reply with quote

Hi All new here,

Can you help?

I am using CS5 and have an Epson 7880 printer windows 7 64bit. When I crop an image in Photoshop at say 512mm x 512 mm (20"x20") one side will print at the correct size but the other will print about 5mm smaller.

I always use the crop tool and enter my dimensions in the width and height box and enter 300 dpi in the resolution box.

I have been trying to work out why it is doing this but can't.

Any help would be great.

Thanks
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dreison27

Joined: 02 Feb 2011
Posts: 1



PostPosted: Wed Feb 02, 2011 10:06 am    Post subject: Re: CS5 printing to small need help Reply with quote

manimal wrote:
Hi All new here,

Can you help?

I am using CS5 and have an Epson 7880 printer windows 7 64bit. When I crop an image in Photoshop at say 512mm x 512 mm (20"x20") one side will print at the correct size but the other will print about 5mm smaller.

I always use the crop tool and enter my dimensions in the width and height box and enter 300 dpi in the resolution box.

I have been trying to work out why it is doing this but can't.

Any help would be great.

Thanks



That's weird. I haven't encountered this before. If you did put the height and width on the boxes it should have printed it according to those inputs. Might be a problem with your printer. It might have misaligned print head or soemthing. If I where you I would use another printer just to isolate the root of the problem, If it is the printer or photoshop.
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wils

Joined: 25 Jan 2012
Posts: 1



PostPosted: Wed Jan 25, 2012 3:48 am    Post subject: Reply with quote

Hi. I started getting this problem yesterday, and after a play around discovered that turning off Enable OpenGL Drawing in the Performance section of Preferences did the trick. Hope this helps.
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jerryb4417

Joined: 20 Dec 2008
Posts: 710
Location: Oklahoma
PS Version: photoshop cs5
OS: win7 pro 64 bit, i7-3.2g, GTS 450,

PostPosted: Wed Jan 25, 2012 8:33 am    Post subject: Reply with quote

hi,
just comments,


1. great you found a fix but alsothankyou for letting us know it will be usefull to others...

2. I was just about to suggest to check for updated drivers and check on the opengl ... before i saw your reply... I have seen this issue before, and it most of the time it comes down to those two in fact just a few days ago a person had a similar issue... and i recommended those suggestions but they haven't reported back

3. Iam curious ... does your graphic card support opengl??? if so was it enable in the graphic card setting?? and it was just set in ps..?

I have seen several unusal issues with opengl depending on if the card has it or not and if it enable or not in ps...

4. final question any idea why it just stated to give you this issue??? was thier a recent update of the card firmware or ps??? or some other update/program installed..
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