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Splaticus

Joined: 23 Nov 2011
Posts: 2



PostPosted: Wed Nov 23, 2011 7:51 am    Post subject: Issue with PS CS 5.5 Reply with quote

I'm having a performance issue that never existed on prior versions of PS, although it may look like performance I am very skeptical as my computer is very powerful ( 12gb DDR3, quad i7 turbo, SSD drive, Radeon HD 5950 )

The issue I'm having is as follows:

I am drawing a straight line with the brush tool, so I click on Point A and drag my mouse to Point B, however, it is clearly visible that my cursor arrives to Point B before the actual brush paint.

This issue applies for all tools, e.g. marquee, pen, shape, etc.... HOWEVER, everything else seems ok, for example: Filters, zooming and EVEN liquify work flawlessly, the only place where this issue occurs on on my canvas.

I've tried playing with the allocated memory and the scratch disks but to no success, has anybody faced this issue before and resolved it ?

Appreciate the help, cheers
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jerryb4417

Joined: 20 Dec 2008
Posts: 710
Location: Oklahoma
PS Version: photoshop cs5
OS: win7 pro 64 bit, i7-3.2g, GTS 450,

PostPosted: Wed Nov 23, 2011 8:37 am    Post subject: Reply with quote

hi,
when there a performance issue with a program... it always good to mentioned if there any other problems or notwith the operatings system or other programs ... this gives a better idea if a specific program is a culprit or something that global ... also is this a sudden issue or it been for a long time... history sometime helps out..

at this point because oflack symptoms weather things are good or not with the system...in general, i am going to lean toward a system issue...

1. first i am going to mentioned opengl ... does your card support it and if so is it activated or not ... and also in cs5 is it actiated or not ... opengl it advantage is render images faster... i have seen it where if a card doesn't suppport or it off and in photoshop it turn on. there are sometime performance issues... it best either there off or both on...

2. be that said....
a. take a look at your cpu performance and see that when idle it below 5%... anything above that there something using upyour cpu

b. you may want to look at theevent viewer and see if there any programs that aare constantly either communication on the net or trying to startup all the time ....

c. try this... go in and disable all startups, then reboot, and with the starup off open your cs5 and see how responsive it is... if the issues goes away then you have house cleaning to dowitht hestartups..

note: my system somewhat similar,, i have a i7 3.2 turbo, 9 gigs of ram, cs5, opengl off,

3. the onlyother thing i can think of at the moment but i don't know enough about ssd's and again don't know about the rest of the system performance... ... possible issues or setting on the read/write and it buffer ...
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Splaticus

Joined: 23 Nov 2011
Posts: 2



PostPosted: Wed Nov 23, 2011 8:46 am    Post subject: Reply with quote

Thanks for the response Jerry, since I posted this, I went and tried to uncheck OpenGL ( which I did earlier but didn't restart PS )

After a restart, seems to be working as it should, I guess my next question would be, does OpenGL drastically improve overall performance, is it worth having a look as to why I am not able to use it properly with my considerably decent GFX card ?

Cheers
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Wed Nov 23, 2011 9:46 am    Post subject: Reply with quote

Are you using a 64bit OS? Photoshop won't access all of your RAM otherwise. OpenGL just makes your GFX card kick in and do some of the processing.
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jerryb4417

Joined: 20 Dec 2008
Posts: 710
Location: Oklahoma
PS Version: photoshop cs5
OS: win7 pro 64 bit, i7-3.2g, GTS 450,

PostPosted: Wed Nov 23, 2011 10:29 am    Post subject: Reply with quote

hi,
glad to hear the issue is gone... great!

did a quick check on your card it looks like it is opengl capable...
now it not working properly... very possibly in disabled in you 5950 preferences...... your system is problablylike mind when i go my system i notice the default setting for opengl on the card was disable...

bottomline need to make sure opengl is enable in both in the 5950 prefences and ps ....

now your question... is it worth.....I think if you had a slow system it would help for all image filesizes....

however you got a fast system where i think you would really see a significant iprovement is if you do extrely large file sizes and large projects withcs5 extended and doing 3d or you have 3d plugin ...

myself...i don't do, at least not yet... any serious 3d work and the vast majority of myfiles size are most small and medium ... and at this level my photoshop does very well... all my special effects seems to be fast so far
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