|
Author |
Message |
Netaddict
Joined: 16 Feb 2011
Posts: 332
Location: Earth PS Version: CS6 OS: Windows 7 Professional
|
Posted: Sun Apr 03, 2011 1:50 am Post subject: Photoshop CS4 not starting |
|
|
*I double click the Photoshop cs4 icon as usual
*Instead of opening the familiar Photoshop window, I get the License agreement
*I press the "Accept" button
*Photoshop opens up
*I press file new and Ok
* I get a message "The specified module could not be found. C:\program files\common files\adobe\adobe version cue cs4\4.0.0\versioncue.dll
* On pressing "OK" Photoshop shuts down
I've had this happen before so I reinstalled but it's happening again! |
|
|
|
|
Matt
VIP
Joined: 24 Sep 2007
Posts: 3515
Location: Haverhill, UK PS Version: Lightroom 5, CS4 & Elements 11 OS: Windows 8.1
|
Posted: Sun Apr 03, 2011 4:03 am Post subject: |
|
|
Hi Netaddict,
We need to identify if the file is missing or Photoshop just can't see it. Have you tried finding the offending file manually in Windows explorer? Is it there or missing?
Regards
Matt _________________ Matt
3photoshop.com
http://www.3photoshop.com |
|
|
|
|
Netaddict
Joined: 16 Feb 2011
Posts: 332
Location: Earth PS Version: CS6 OS: Windows 7 Professional
|
Posted: Mon Apr 04, 2011 12:15 am Post subject: |
|
|
Thank you Matt for your concern.
I have completely removed Photoshop CS4 from my system and am installing Photoshop CS5! |
|
|
|
|
|