|
|
| Author |
Message |
garigoun
Joined: 13 Aug 2010
Posts: 17
|
 Posted: Tue Mar 29, 2011 3:19 am Post subject: Serial No. Retrieval |
 |
|
Hi, in a couple of weeks I will be buying CS5 for students for Mac. In oder to get the serial No. I have to fill in the online Student & Teacher Edition order fulfillment form. I tried a dummy run but although I have an Adobe ID and can log in to the support portal I can't find the online form anywhere. Any ideas please.
Gari |
|
|
|
|
 |
thehermit
Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK
|
| Posted: Tue Mar 29, 2011 7:40 am Post subject: |
|
|
Does this help?
Mac Student Edtion
Shout back if not.
_________________
If life serves you lemons, make lemonade! |
|
|
|
|
|
garigoun
Joined: 13 Aug 2010
Posts: 17
|
| Posted: Tue Mar 29, 2011 8:33 am Post subject: |
|
|
Thanks for quick reply. For some reason all adobe sites keep coming up
'Error processing your request" so cant see if your suggestion works or not.
Will try again later.
Gari |
|
|
|
|
|
garigoun
Joined: 13 Aug 2010
Posts: 17
|
| Posted: Tue Mar 29, 2011 9:11 am Post subject: |
|
|
Thanks but I could get on that site. My problem is that I cannot find the damn form to submit eligibility info. It is supposed to be on the support portal www.adobe.com./support but I cant see it anywhere and i've followed every link there is. I asked Adobe this morning in a live chat and they just referred me to the instruction page which is the same as you gave me. The instructions in step 3 (after logging in) say Provide your eligibility information : fill out the online Student and Teacher Edition order fulfillment form.
But I can't locate it.
I'm worried that if I shell out for this software I won't be able to access it without all kinds of hassle. I've heard some horror stories about that.
Gari |
|
|
|
|
|
Auieos
Joined: 29 Jan 2010
Posts: 2019
|
| Posted: Wed Mar 30, 2011 12:12 am Post subject: |
|
|
Best to keep asking the official adobe support people with problems like this.
One possibility may be that the form cannot be accessed using your current ID because it is not recognized as being associated with a student account.
That is just a guess anyway, keep hasting Adobe. Tell them to either provide a direct link or detailed step by step instructions. |
|
|
|
|
|
garigoun
Joined: 13 Aug 2010
Posts: 17
|
| Posted: Wed Mar 30, 2011 3:47 am Post subject: |
|
|
Guess that's what I'll have to do. Thanks anyway.
Gari |
|
|
|
|
|
Netaddict
Joined: 16 Feb 2011
Posts: 332
Location: Earth
PS Version: CS6
OS: Windows 7 Professional
|
| Posted: Mon Apr 04, 2011 6:44 am Post subject: |
|
|
My experience with the Adobe website is that it works best with Firefox. Try it out, you have nothing to lose. |
|
|
|
|
|
YourOnlySin
Joined: 23 Jan 2011
Posts: 230
|
| Posted: Tue Apr 05, 2011 8:36 pm Post subject: |
|
|
|
|
|
|
|
|
Netaddict
Joined: 16 Feb 2011
Posts: 332
Location: Earth
PS Version: CS6
OS: Windows 7 Professional
|
| Posted: Tue Apr 05, 2011 11:51 pm Post subject: |
|
|
I say that because I've tried Opera and IE for downloading Adobe's trial products, both would not go past the log in page where as Firefox actually downloaded. |
|
|
|
|
|
|
