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seaco
Joined: 31 Dec 2009
Posts: 729
Location: UK
PS Version: CC
OS: Windows 10
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 Posted: Thu Dec 31, 2009 6:39 pm Post subject: Printer not being seen in CS4 |
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Hi
First of all happy new year to everyone, my problem is I have recently bought a new printer an Epson SX410 I use CS4 on my laptop and the printer is connected to our desktop I connect to it through a wireless network my old printer also an Epson worked fine.
I can print from the laptop in say Word or ACDsee etc. but as soon as I try to print from CS4 I get a message saying:
"before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer"
It also says the same when I click on Page Setup.
In control panel/Printers the Epson is the default printer and as I say it prints fine from other programs?
Vista 32 Premium
Dual core 2.16ghz
2gb RAM
120gb H/D
Does anyone have a clue what may be causing this any help really appreciated...
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Lee |
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hawkeye
Joined: 14 May 2009
Posts: 2377
Location: Mesa, Az
OS: Windows 7 Pro 64 bit
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| Posted: Thu Dec 31, 2009 6:56 pm Post subject: |
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When you click print you should get a pop-up box to select the printer. If the printer isn't listed, click Find Printer... At least in CS3 it works this way. |
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seaco
Joined: 31 Dec 2009
Posts: 729
Location: UK
PS Version: CC
OS: Windows 10
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| Posted: Thu Dec 31, 2009 7:06 pm Post subject: |
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Thanks for the quick reply Hawkeye all I get is this when clicking on Print or Page Setup?
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Lee |
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hawkeye
Joined: 14 May 2009
Posts: 2377
Location: Mesa, Az
OS: Windows 7 Pro 64 bit
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| Posted: Thu Dec 31, 2009 7:14 pm Post subject: |
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With the laptop, if you go to printers and faxes in Control Panel, does it show the printer? |
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seaco
Joined: 31 Dec 2009
Posts: 729
Location: UK
PS Version: CC
OS: Windows 10
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| Posted: Thu Dec 31, 2009 7:37 pm Post subject: |
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| hawkeye wrote: | | With the laptop, if you go to printers and faxes in Control Panel, does it show the printer? |
Yes it does and it's the default. I can print from other programs fine it's just CS4?
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Lee |
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Ted Davis
Joined: 19 Jun 2009
Posts: 2
Location: London
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| Posted: Wed Nov 24, 2010 3:46 pm Post subject: CS4 Before you can perform printer-related in Windows 7 |
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I blame Windows 7 (for most bad things in the world). I recently got a new laptop with W 7 and it "tricked me" into installing my Canon iP4700 printer drivers, instead oif just setting the network printer as I had expected. Eventually I found how to set the network printer. Everything printed fine but never CS4 - which ALWAYS (any file, new Prefs file or not).
Until tonight... I UNinstalled the iP4700 drivers and Presto!... CS4 prints (to the iP4700 on the network). |
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