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Problems with colors running CS4 and W7.
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Eruionmel

Joined: 09 Aug 2010
Posts: 3



PostPosted: Mon Aug 09, 2010 3:31 am    Post subject: Problems with colors running CS4 and W7. Reply with quote

Hey everyone.

I'm having some MASSIVE problems with colors on my system.

Windows 7 Prof 64bit
Photoshop CS4 64bit
6g Ram
1T hard drive
Nvidia GeForce 9800 GTX+
Dell SE198WFP Monitor

The system itself is a Dell Inspiron 530 that I put into a Black Widow V9 gaming tower.

Here is an example of the issue I'm having:

http://findae.deviantart.com/art/Converge-101214480
http://i38.tinypic.com/bjcymr.jpg

The top image is a (admittedly old and crappy, but it shows the problem) photo that I had previously edited and put in my portfolio. The tinypic below is the result of copying that photo from the portfolio, pasting it into photoshop, and then saving it into a jpg. As you can see, the transitions between colors and the contrast are a complete mess.

Thing is, my hard drive recently quit on me, and I had to install the operating system and such on a new drive. I remember having this problem with the system when I first had it, but it either went away on its own or I fixed it somehow before. Now I can't remember for the life of me how I got rid of the problem, and I certainly don't know what the problem is in the first place. I'm tempted to think it may not be photoshop itself, but the problem seems to be especially bad when I'm working with photos.

Anyone have any idea what the problem might be and how to solve it?

Edit: I also noticed it when viewing http://findae.deviantart.com/gallery/#/d1hni37 in firefox, whereas the other photo appeared to be ok before I copied and pasted it. It has extremely obvious lines of green and orange in the transition from light skin tone to dark skin tone. Annoyingly enough, this doesn't show up in the thumbnail within my gallery at all, only when I click on the thumbnail and see the fullsize image. Extremely frustrating. Frown

Here's another good look at the problem while selecting a color in photoshop: http://i37.tinypic.com/2h6t7gh.jpg All I did was screenshot it a few times, and it deteriorated to that point.
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Steve

Joined: 06 Aug 2010
Posts: 146

PS Version: CS3 & CS5
OS: Windows XP

PostPosted: Mon Aug 09, 2010 4:25 pm    Post subject: Reply with quote

Are you saying that one of the links shows a photo that's fine and in the other "the transitions between colors and the contrast are a complete mess".

That's what it sounds like your saying.
I loaded up both images as 2 different layers and toggled them on and off.
They're identical.
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Eruionmel

Joined: 09 Aug 2010
Posts: 3



PostPosted: Mon Aug 09, 2010 6:49 pm    Post subject: Reply with quote

Erg... Yes, that's what I was saying. I didn't realize they looked identical on other people's screens. >.< They look wildly different on my screen. Confused

I was talking to an Adobe technical support guy earlier today who was looking at my desktop remotely and was able to see the problem (Though he had no idea what it was. They're "researching it" and are going to call me back.), so it must have something to do with the way my computer itself is trying to display colors.

Does the color picker screenshot I posted at the end at least show the problem on your screen?


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Steve

Joined: 06 Aug 2010
Posts: 146

PS Version: CS3 & CS5
OS: Windows XP

PostPosted: Mon Aug 09, 2010 9:03 pm    Post subject: Reply with quote

Your assuming I understand everything your doing and everything your saying, but you're not being specific enough.

The images in the two "links" look different to you?
If you view them in your browser, they look different?
If you download those images the way I did and opened them in PS, they look different?

You've found a way to reproduce 2 different colors with the same hex value, how did you do that and yes I see the difference.

I can duplicate the different colors by opening 2 new files, filling them with hex#593FD25 and going to Edit | Assign Profile and setting one file to sRGB and the other to Adobe RGB .

Have you checked the color space you're using in each of the files that look different to you?
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Eruionmel

Joined: 09 Aug 2010
Posts: 3



PostPosted: Mon Aug 09, 2010 10:43 pm    Post subject: Reply with quote

Steve wrote:
Your assuming I understand everything your doing and everything your saying, but you're not being specific enough.

Sorry, I was counting on the two images looking different to show what the problem was. The fact that they look the same on your computer is what messed up my description of the problem. >.<

Quote:
The images in the two "links" look different to you?
If you view them in your browser, they look different?
If you download those images the way I did and opened them in PS, they look different?

Yes, they look different to me. The transitions between very dark areas and medium to light areas are plagued with large, mostly solid outlines in green and orange. Other photos that I've tried to open have also had outlines of greenish-grey near blues parts of the image that transition from dark to light (an example would be the water in an ocean waterscape photo).

When I view the image in my browser, it looks perfect. When I copy and paste it into photoshop, it instantly has the outlines of green and orange. The tinypic image was the result of copy/pasting it and then saving the result. To me, the browser image and the copy/pasted/saved image look completely different.

Quote:
You've found a way to reproduce 2 different colors with the same hex value, how did you do that and yes I see the difference.


(I'm hoping this looks to you like it does on my screen; if not, I'm not sure how to show you the problem. >.<)
I clicked within the large greenish curve of color in the middle of the orange, and then checked the resulting color against the same hex code color online. The result was the image I showed you earlier. The color on my screen within photoshop was much, much greener.

Quote:
I can duplicate the different colors by opening 2 new files, filling them with hex#593FD25 and going to Edit | Assign Profile and setting one file to sRGB and the other to Adobe RGB .

Have you checked the color space you're using in each of the files that look different to you?

It's not a problem with color space, I always work within sRGB, and color space wouldn't affect the color picker within photoshop like it's currently doing.

Also, a couple hours ago the problem randomly disappeared. I was looking at some things in photoshop and, when I opened the color picker, the curves of color streaking through the picker were gone. I proceeded to open some RAW files from my Nikon and edited them without seeing any of the problem. Then, just a few minutes ago the problem returned. I had edited and finished a photo within the time period that the problem was gone; however, when I looked at that photo again after the problem had returned, there were bluish-grey outlines around the transition points that were not there before and that are not visible on my laptop. I didn't change any settings, and I didn't save any new versions of it.

I'm at a loss. *Shrug*
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Steve

Joined: 06 Aug 2010
Posts: 146

PS Version: CS3 & CS5
OS: Windows XP

PostPosted: Tue Aug 10, 2010 9:20 am    Post subject: Reply with quote

That banding in the color picker shouldn't be there unless you have "Only Web Colors" checked.
Now the problems come and go???

I don't know, update your video card driver, re-seat the card, ....
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