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thornev
Joined: 05 Feb 2010
Posts: 3
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 Posted: Fri Feb 05, 2010 8:28 am Post subject: CS4 crash entering paragraph text |
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Every time I try to add text to a new document, CS4 v11.0 crashes:
Faulting application name: Photoshop.exe, version: 11.0.0.0, time stamp: 0x48d38aa7
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x0000000000051da0
Faulting process id: 0x3bc8
Faulting application start time: 0x01caa66b0749eff0
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 54b9ba40-125e-11df-bdcb-00044b177e61
What I'm doing is loading a business card PSD document and pressing T to enter Text mode. Sometimes CS4 doesn't crash until I start to enter text; sometimes it crashes as soon as I click in the document. I'm running Windows 7 Pro x64 (all updates applied) and, as far as I know, I have only the stock fonts in my Windows Fonts folder. I'm logged on always using a Windows Administrator account. I'm using the x64 version of CS4. My graphics card is nVidia GeForce 9800GTX which seems to be supported by CS4.
I've read that a printer that CS4 doesn't like could be a problem, but I have only 1 printer on a USB port, HP Photosmart C7200. I use it all the time with no problems and its latest drivers are installed.
I saw in some forums that changing the default printer helped some people. That solution didn't help me.
I've been able to manipulate photos using CS4 with no problem such as resize and red-eye removal.
I am downloading CS4 update 11.0.1 now. Fingers crossed. (update) Nope, CSD update 11.0.1 didn't help. Sigh.
What else can I try short of a CS4 reinstall? Thanks. thorne |
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thornev
Joined: 05 Feb 2010
Posts: 3
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| Posted: Fri Feb 05, 2010 11:12 am Post subject: |
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OK, I moved out all the non-stock fonts (i.e. not listed here: http://www.microsoft.com/typography/fonts/product.aspx?PID=161 ) - 224 of them !! (and I know some are OK) - and so far no crash ! I wonder which font(s) was the culprit? It would be nice if Adobe listed those fonts it knows are complicit. One would think that by now Photoshop would be more tolerant of "bad" fonts that work fine in other applications. thorne |
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Patrick
Administrator
Joined: 14 Feb 2003
Posts: 11945
Location: Harbinger, NC, U.S.A.
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| Posted: Sat Feb 06, 2010 3:12 pm Post subject: |
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thornev
Joined: 05 Feb 2010
Posts: 3
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| Posted: Mon Feb 08, 2010 10:40 pm Post subject: |
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Looks like one of the complicit fonts is DejaVu*.ttf. thorne |
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Patrick
Administrator
Joined: 14 Feb 2003
Posts: 11945
Location: Harbinger, NC, U.S.A.
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| Posted: Wed Feb 10, 2010 2:28 pm Post subject: |
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eliteflyers_com
Joined: 15 Jan 2010
Posts: 47
Location: Miami Beach, FL
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| Posted: Sat Feb 27, 2010 8:11 am Post subject: |
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Is there any way that it was just the overall number of fonts in and of itself
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