"Managing Online Forums" is the result of my years of experience running forums just like this one. I wouldn't have reached this point without all of the great staff members (Matt, Bryan, Wayne and many others) that I have had and all of the supportive members that have positively contributed and helped me to build my knowledge. So, thank you for helping me to grow, improve and have the experience to share with others through this project.
The book is definitely appropriately titled: it is truly a forums management book, but with principles that can apply to other types of online communities, like blogs, as well. From creating the infrastructure of the community and setting and enforcing policies to dealing with troublemakers and managing staff. This isn't a programming book or a software book, this is all about managing the actual forums.
Here is a look at the chapters featured in the book:
Chapter 1. Laying the Groundwork
Chapter 2. Developing Your Community
Chapter 3. Developing Guidelines
Chapter 4. Promoting Your Community
Chapter 5. Managing Your Staff
Chapter 6. Banning Users and Dealing with Chaos
Chapter 7. Creating a Good Environment
Chapter 8. Keeping It Interesting
Chapter 9. Making Money
It also features three helpful appendices at the end that include online resources, a glossary and blank, general templates that you can use as a basis for your own user guidelines, staff member guidelines and contact templates (pre-written messages for you and your staff to use when contacting members).
For more information on the book, including a full table of contents, advance praise, interviews and reviews, an excerpt, downloadable document templates, an example forums setup and more, please check out the book website.
Thank you for reading and for visiting PhotoshopForums.com.
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