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hgatx
Joined: 24 Sep 2005
Posts: 1
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Posted: Sat Sep 24, 2005 4:54 pm Post subject: Upgrade question 4.0 to CS2 |
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I just bought the CS2 upgrade but Im not sure if I can use it. I have photoshop 4.0 on my computer. I called Adobe customer service and was told that even though I have the license for my copy of 4.0 since it was pre-owned and I don't know the previous owners name I cannot register it. What does this mean? Can I install and use the upgrade or not? They never said I couldn't use it just that I wouldn't be able to register it..What happens when I need to Activate it? I am pretty confused and will probably be taking it back.. |
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lasa
Joined: 08 Aug 2005
Posts: 1090
Location: Florida PS Version: CS OS: MS XP
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Posted: Sat Sep 24, 2005 9:49 pm Post subject: |
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cbadland
Joined: 19 Jan 2005
Posts: 962
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Posted: Sun Sep 25, 2005 9:10 am Post subject: |
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If you have a registered (in your name) version of Photoshop, any version, you can upgrade. Even cross-platform.
Best would have been to obtain a written, authorized transfer of ownership when you purchased PS 4 from the seller. |
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