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breeze
Joined: 02 Apr 2010
Posts: 2
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 Posted: Tue Jul 06, 2010 7:39 pm Post subject: Message: BEX64 "Photoshop has stopped working" usi |
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Photoshop CS4 always shuts down while using the Vanishing Point and gives the message "Adobe Photoshop has stopped working".
I am using a Toshiba PC with an I-7 operating system and 4 gigs of memory.
Does anyone have any idea why Photoshop quits working while using the Vanishing Point?
Any help will certainly be appreciated.
The Problem Details are:
Problem Event Name: BEX64
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d38aa7
Fault Module Name: image_flow.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 489f50f1
Exception Offset: 000000000001a06a
Exception Code: c0000409
Exception Data: 0000000000000000
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Last edited by breeze on Sun Jul 11, 2010 10:21 am; edited 1 time in total |
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egzon41
Joined: 22 Jun 2010
Posts: 102
Location: Kosovo
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| Posted: Wed Jul 07, 2010 2:01 am Post subject: |
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Unistall and install again it. if i can't fix like that you shopuld install any other version of photoshop.
Maybe you've got any viruses.
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egzon korenica |
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thehermit
Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK
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| Posted: Wed Jul 07, 2010 3:14 am Post subject: |
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Welcome to the forums breeze. I have trawled the net a little for you and found various messages relating to the BEX64 error that you are experiencing, the long and the short of it is, I don't really know.
You should try updating your Photoshop to the latest release 11.0.1 (I think).
Whilst you may have tried looking already I also include the Google link to my search and the Adobe forums just in case it should help.
Adobe Forum BEX64
Google BEX64 Reports
Sorry, I can't be more specific.
_________________
If life serves you lemons, make lemonade! |
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breeze
Joined: 02 Apr 2010
Posts: 2
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| Posted: Sun Jul 11, 2010 10:29 am Post subject: |
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Thanks for the reply thehermit.
I updated my CS4 to 11.0.2 and I also got the latest Windows 7 updates. Neither of these have resolved the problem.
I appreciate the effort.
The latest Problem Event Detail follows.
Problem Event Name: BEX64
Application Name: Photoshop.exe
Application Version: 11.0.2.0
Application Timestamp: 4bf2d91c
Fault Module Name: StackHash_56f5
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 56f5
Additional Information 2: 56f50057683cdbfd654c11c2adb3bbee
Additional Information 3: 11e5
Additional Information 4: 11e55f3ceaa742af752d4088e4931316 |
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