PhotoshopForums.com Home
Navigate Contact FAQ Search Members
File info data cannot be read
Post new topic   Reply to topic    PhotoshopForums.com Forum Index -> Technical
 See a User Guidelines violation? Please contact us.
Author Message

iainfrisealach

Joined: 11 Jun 2015
Posts: 2



PostPosted: Thu Jun 11, 2015 9:47 am    Post subject: File info data cannot be read Reply with quote

Opening a client's JPG in Photoshop CS and Photoshop 7 I get the following message: This file contains file info data which cannot be read and has been ignored. The file continues to open but caused problems when used in a page layout program.

What does that message mean? How do I correct it?
View user's profile Send private message

Patrick
Administrator
Administrator

Joined: 14 Feb 2003
Posts: 11945
Location: Harbinger, NC, U.S.A.


PostPosted: Sat Jun 13, 2015 2:07 pm    Post subject: Reply with quote

Hello and welcome, iainfrisealach. :)

In looking around a bit, I'm seeing people suggest that, once you have it open, you copy and paste it into a new Photoshop file and then try saving it and using that file. Have you tried that?

There are also some suggested Output Settings here: https://forums.adobe.com/message/1656599#1656599

Let us know if that makes any sense or does anything for you.

Thanks,

Patrick

_________________
Patrick O'Keefe - PhotoshopForums.com Administrator
Have a suggestion or a bit of feedback relating to PhotoshopForums.com? Please contact me!
User Guidelines
View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
Display posts from previous:   
Post new topic   Reply to topic    PhotoshopForums.com Forum Index -> Technical All times are GMT - 6 Hours
Page 1 of 1
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum


Contact - User Guidelines >

Copyright © 2003-2016. PhotoshopForums.com, iFroggy Network. All Rights Reserved.
Powered by phpBB © phpBB Group. phpBB SEO. Privacy Policy.
We are in no way affiliated with Adobe. Photoshop, Adobe and related marks are registered trademarks of Adobe.
PhotoshopForums.com