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Stem Photography
Joined: 09 Aug 2012
Posts: 3
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 Posted: Thu Aug 09, 2012 4:44 am Post subject: Dialogue box too long to close! |
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So I'm getting this error message:
"Sorry, I could not process the following files:"
but the dialogue box is too long to close. I can't see the "ok", or "close" button at the bottom which would normally allow you to close a dialogue box. I cannot access Photoshop at all - everything is greyed out. I can move the box side to side, up and down but cannot get to the bottom of it.
Does anyone know what to do?? I've tried resizing my screen resolution but it didn't work. If I have to force quit I'm going to lose all my edits (which has happened before due to this issue)!
I'm working on a 27' iMac.
Thanks,
Steph |
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Frank1263
Joined: 09 May 2012
Posts: 221
Location: Spain
PS Version: CS6
OS: Windows 7
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| Posted: Thu Aug 09, 2012 7:34 am Post subject: |
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Pressing the escape key to close a dialog box works most of the time but you'll lose your adjustments. Pressing the tab key advances to the next option until you get to the ok button, then press the enter key. Since you can't see the ok button I suggest you count the number of tab key presses to get to it on another computer which has Ps installed off course.
You can also ask here if someone can count them for you if you tell us which dialog box it is.
Hope this helps. |
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Stem Photography
Joined: 09 Aug 2012
Posts: 3
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| Posted: Thu Aug 09, 2012 7:51 am Post subject: |
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Thanks for your reply. I've tried both and nothing works  |
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Stem Photography
Joined: 09 Aug 2012
Posts: 3
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| Posted: Thu Aug 09, 2012 8:17 am Post subject: |
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I actually just did tab and then slammed return in frustration and it closed the box!! Nothing was lost! Phew! |
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Frank1263
Joined: 09 May 2012
Posts: 221
Location: Spain
PS Version: CS6
OS: Windows 7
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| Posted: Thu Aug 09, 2012 8:55 am Post subject: |
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Haha, that's what I call a lucky shot. |
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Patrick
Administrator
Joined: 14 Feb 2003
Posts: 11945
Location: Harbinger, NC, U.S.A.
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| Posted: Sat Aug 11, 2012 12:09 pm Post subject: |
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