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Cannot find 3D capability on my CS6 Extended
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aleeherself

Joined: 21 May 2013
Posts: 3



PostPosted: Tue May 21, 2013 2:28 pm    Post subject: Cannot find 3D capability on my CS6 Extended Reply with quote

Hello! I cannot find 3D capability on my CS6 Extended version of Photoshop. I have checked and do have the required 512MB on my graphics card, plenty of memory and storage, but the tab doesn't even show up in the interface. Is there some setting I haven't checked?

Thanks!
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aleeherself

Joined: 21 May 2013
Posts: 3



PostPosted: Tue May 21, 2013 2:29 pm    Post subject: Reply with quote

aleeherself
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thehermit

Joined: 05 Mar 2003
Posts: 3987
Location: Cheltenham, UK


PostPosted: Wed May 22, 2013 3:11 am    Post subject: Reply with quote

I would check to make sure that your card is supported and if it is that you have updated the drivers.

http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html

Shout back if you need further help.

_________________
If life serves you lemons, make lemonade!
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aleeherself

Joined: 21 May 2013
Posts: 3



PostPosted: Wed May 22, 2013 7:32 pm    Post subject: Video card Reply with quote

My video card is the ATI Mobility Radeon HD 4500 Series.

In the description of the tested models on the link that you sent to me is the comment as supported:

AMD/ATI Radeon 2000, 3000, 4000, 5000, 6000, 7000 series

I am not sure if that includes the 4500.

I will attached the document that I printed out from inside photoshop regarding my set-up.

I also called photoshop and had them walk me through loading the right driver from their site.

Thanks for all your help. Angel
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