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newptfot

Joined: 31 Aug 2005
Posts: 2



PostPosted: Wed Aug 31, 2005 10:40 pm    Post subject: can't open raw file / new to FSCS Reply with quote

Hi, I'm very new to PhotoshopCS, have just started taking raw files on a Canon 20D. My error message is " could not complete your request because it is not right kind of document"

I can't seem to find the info in the manual to correct this, plug in seems to be installed. Any direction would be a help.
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swanseamale47

Joined: 23 Nov 2004
Posts: 1478
Location: Swansea UK


PostPosted: Thu Sep 01, 2005 4:47 am    Post subject: Reply with quote

it's my understanding that CS will support Canon RAW (.CRW) files, it certanly opens mine, although I dont have the 20D. Personaly I use Raw shooter esentail by Pixamatic, I belive it's still free, I prefere this for the workflow. You may need an update for CS for the 20D check with Adobes site. Wayne
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stevealmighty

Joined: 14 Jul 2005
Posts: 335
Location: upstate NY (WAY UPSTATE!)


PostPosted: Thu Sep 01, 2005 8:28 am    Post subject: Reply with quote

The only time that I've got that error message is when I'm trying to import images into photoshop. Be sure that you are going to file>open, and not file>import. Simple mistake, as I do it almost weekly!!!!!
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