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Bobbie

Joined: 24 Jul 2008
Posts: 2



PostPosted: Thu Jul 24, 2008 8:21 am    Post subject: Grayscale Printing Reply with quote

This may or may not be a Photoshop issue - kind of shooting blind at the moment...

We create 4/1 postcards in Photoshop CS2 and then Print them on an IKON CCP650. The problem we're running into is that the IKON sees the grayscale back as color, so we are being charged double for each back printed.

We create the images new as grayscale; then save them as pdf with the color conversion option turned off. I don't know what - if anything - I'm missing that would make the IKON see the image as colored.

I was wondering if any one else has run into this and if they have a fix?

Any help will be greatly appreciated!
Thanks!
bk
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combiBob

Joined: 11 Mar 2008
Posts: 188
Location: Florida


PostPosted: Thu Jul 24, 2008 11:36 am    Post subject: Reply with quote

I would tell your printer that the backs are supplied as black only and that's what you want. My guess is that he'll decide it's easier NOT to charge you than try to print just black.
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Bobbie

Joined: 24 Jul 2008
Posts: 2



PostPosted: Thu Jul 24, 2008 11:52 am    Post subject: Reply with quote

thanks for the response combibob. I guess I wasn't quite clear in my initial post... we print in-house on an IKON CCP650. There is a click fee involved the we pay IKON as part of the service agreement. Color images result in a color charge (which is higher than a "non" color image), we SHOULD be getting charged non color for grayscale, but for some reason the printer sees it as color.

Not sure it's a photo shop issue - just trying to narrow down the issue...
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