kenandjudy
Joined: 24 Sep 2007
Posts: 1
Location: Vancouver Island
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 Posted: Mon Sep 24, 2007 4:31 pm Post subject: I can't access toolbar Help items |
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 I recently loaded, registered and activated Photoshop CS2 on my Windows XP system. Upon opening the program initially, a 'Welcome' screen automatically presented itself. I went to Tutorials: Learn the Basics. I then went to Help and worked my way through several how to's at the bottom of the window. I then downloaded some updates to the Photoshop software. Since then, whenever I try to return to either the Welcome screen tutorials or the Help > Photoshop Help or Help > any of the How to's, I get the following message: Error The operation could not be completed. When I click OK, the error message is followed by the following: The instruction at "0x00864a4d referenced memory at "0x01030b08". (or more recently at "0x00f40b08") The memory could not be "written". Click OK to terminate the program. I used the Photoshop CS2 disk to repair the program and near the end of the repair, I received the same series of messages. I uninstalled the program, and during the reinstall again received the messages. I'm able to run the program fine, but can't access the above mentioned Help features. Anyone with any insight would be greatly appreciated. Thanx in advance. .. Ken |
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