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olby

Joined: 09 Jan 2010
Posts: 3



PostPosted: Sat Jan 09, 2010 12:33 pm    Post subject: pictureproblems Reply with quote

when opening a picture, raw or jpg, there is a problem showing the actuell file correctly.
the picturefile is divided in to some kind of mosaic.

see attachment

at the moment i am using a testversion on a pc

what is wrong?
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hawkeye

Joined: 14 May 2009
Posts: 2377
Location: Mesa, Az

OS: Windows 7 Pro 64 bit

PostPosted: Sat Jan 09, 2010 12:56 pm    Post subject: Reply with quote

If you mean the trial version of CS4, try updating your video drivers.
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olby

Joined: 09 Jan 2010
Posts: 3



PostPosted: Sat Jan 09, 2010 2:31 pm    Post subject: Reply with quote

By videodrivers, you mean?
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hawkeye

Joined: 14 May 2009
Posts: 2377
Location: Mesa, Az

OS: Windows 7 Pro 64 bit

PostPosted: Sat Jan 09, 2010 3:40 pm    Post subject: Reply with quote

You should have a video (graphics) card in your computer, it's the drivers that.
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olby

Joined: 09 Jan 2010
Posts: 3



PostPosted: Sun Jan 10, 2010 10:31 am    Post subject: Reply with quote

ok, i get it.

I have downloaded a trialversion of PS - CS4 for Windows Vista.
but I am having problems opening/using/working raw and jpg-files.
All files end up looking like a mosaic-picture! Old and new ones..

Using a stationary ACER aspire 5100 with no other problems regarding videodrivers or graphic performances.

How can I boost the computor to performe as i like it to do?
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hawkeye

Joined: 14 May 2009
Posts: 2377
Location: Mesa, Az

OS: Windows 7 Pro 64 bit

PostPosted: Sun Jan 10, 2010 10:32 am    Post subject: Reply with quote

Have you updated the video drivers yet?
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seaco

Joined: 31 Dec 2009
Posts: 729
Location: UK
PS Version: CC
OS: Windows 10

PostPosted: Sun Jan 10, 2010 7:28 pm    Post subject: Reply with quote

I would guess video drivers also!
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Lee
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Ecto

Joined: 13 Jan 2010
Posts: 7



PostPosted: Wed Jan 13, 2010 6:01 pm    Post subject: Reply with quote

I've seen some similar malformed images in files with corrupted data. I'd be curious to see if the image opens the same in another application or, if you were to download another image and save it too your computer, if it opened in Photoshop normally or not.
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